We take pride in the quality of our pieces and want to make sure you’re happy with your purchase. We’d be happy to assist you anytime!
14k gold items may be exchanged within 7 days of purchase while our stainless steel pieces are final sale. Your item may be exchanged with another piece of V! Jewelry of equal or higher value. We’d be happy to help you choose the item you wish to exchange with your purchase.
All items for exchange will be checked for quality review to make sure these are unused, unworn, and still in its original V! packaging. Please present the original receipt to help us validate the date and item of purchase.
If the item was purchased online, please note that the shipping cost and insurance for exchanging the item will be at the customer’s expense. Kindly send an email at firstname.lastname@example.org before shipping the item back to us.