FAQ

Question 1: What products do you offer?

Answer: Our online shop offers everyday jewelry ranging from earrings, pendants, necklaces, bracelets, and rings made of 14k gold or hypoallergenic stainless steel. At the heart of most of our pieces is the South Sea pearl, often paired with diamonds and other gemstones for a chic and sophisticated design.

Question 2: Where do you source your pearls?

Answer: Our South Sea pearls are sustainably-sourced from the islands of Palawan, Philippines.

Question 3: Why does the pearl have a dent/irregular shape?

Answer: Each South Sea pearl is one-of-a-kind as they are gifts from Mother Nature herself. The irregularities each may possess differentiate one from the other, and validate their authenticity. We embrace natural flaws which makes our designs truly unique!

Question 4: Is your jewelry authentic?

All purchases from V!’s online shop and boutique are guaranteed authentic with the majority of our pieces featuring our national gem, the South Sea pearl in 14k gold sets. V! pieces with Golden South Sea pearls come with a Certificate of Authenticity.

Question 5: Is your jewelry pawnable?

Our pieces are guaranteed authentic. The majority of our pieces are made with 14k solid gold and South Sea pearls. It would depend on the pawnshop's policies if the jewelry is pawnable.

Question 6: What are the sizes of your necklaces? / How long are your necklaces?

The length of our necklaces may vary from 16-18 inches. Kindly refer to this guide for necklace length (ratio is dependent on wearer's size).

Question 7: Do you also sell the chains (only)?

Yes, we also sell the Simone Adjustable Chain (adjustable between 16” to 18”), and the Dot Chain (16") which you can purchase here: https://vjewelryshop.com/collections/chains

Question 8: What comes with the item I’ve purchased?

We put value in packaging your item with sustainable, high quality materials that may serve as a gift for yourself or someone special. Our package comes with the following:

  • Paper bag
  • Jewelry box
  • Certificate of Authenticity (For pieces with pearls and gemstones)
  • Product care advice